Usually, the only time people pay attention to their air conditioning units or realize they need maintenance is after they’ve unexpectedly broken down and they’re trying to hide from 100 degree heat outside. These are the cases when they really pay out the nose for help because an emergency call is twice as expensive as a regular one. Even though you’re frustrated with the situation, don’t use a blanket statement for the technician and tell them to “do whatever it takes” in terms of getting it fixed, as this can really give them a chance to hurt your pocketbook big time.
Once the service technician gives you an estimate of what is wrong, make sure you check with your home insurance coverage to see what is going to be paid for and what you’ll be responsible for. Once you know what your system needs, you can use this time to search for parts and see if you can find them at cheaper prices than the premium level offered by the service company. See if they will install them for you or if they won’t work with them because they didn’t provide them, as this may help you in your choice of where to buy also.
Of course, if they tell you your entire air conditioning system needs replaced, make sure you evaluate your choices in terms of how much longer you plan to stay in the house, how the value of the new unit will affect the resale value and how much or how often you use the unit overall. All of these will help you decide whether to take the low priced, the middle-priced or the high-priced option when they show you the list of choices.
Make sure you choose a reputable company with a solid reputation to work on your house, since this work is going to last you for several years. Investing some time into research and hiring the best people ensures that you’re happy with the work you get done and that you’ll be able to rely on for many years to come to keep your family cool. Take advantage of the free reviews that are posted online as you’re deciding which one to work with.
Family, friends, coworkers and even neighbors might also give you referrals if they have recently worked with one and can give you their unbiased opinion about the work that was done. This will ensure that you spend money with people who appreciate your business and who want to protect the reputation they’ve worked so hard to build.